Free In Home Evaluation

Why a Free In-Home Evaluation Is the Smartest (and Easiest) First Step You Can Take for Your Home Comfort

That’s why we offer a completely free, no-obligation, no-pressure in-home evaluation to every homeowner and business in St. Catharines, Niagara Falls, Welland, Thorold, Niagara-on-the-Lake, Pelham, Fort Erie, Grimsby everywhere in the region.

No catch. No sales pitch disguised as a “free check.” Just an honest, thorough look at your heating, cooling, ductwork, and indoor air quality by one of our senior technicians — and a clear report that puts you in control.

1. This Isn’t a 10-Minute “Peek and Quote” It’s a Real Diagnosis

When one of our technicians pulls up in the Niagara Home Heating van, they’re not there to sell you something. They’re there to examine your entire comfort system like a doctor doing a full physical.

Here’s what we check (and show you) every single time:

• Full furnace or boiler inspection→ Combustion analysis for carbon monoxide safety→ Heat exchanger check (cracks are the #1 silent danger)→ Blower motor, ignitor, flame sensor, gas pressure→ Air filter condition and airflow measurement
• Air conditioner or heat pump inspection→ Refrigerant pressures and temperature drop→ Compressor, condenser fan, capacitor health→ Coil condition (dirty coils are the #1 efficiency killer)→ Electrical connections and drainage
• Ductwork assessment (where accessible)→ Visual check for leaks, insulation, and dust buildup→ Airflow testing at vents — is every room actually getting air?
• Thermostat and controls→ Accuracy, placement, and smart thermostat compatibility
• Indoor air quality scan→ Humidity levels, CO/CO₂ readings, visible mould risks→ Ventilation (HRV/ERV) performance if you have one
• Safety checks→ Smoke & CO detectors within date→ Proper venting of all gas appliances→ Water heater/flue condition

We use professional tools  thermal cameras, digital manifold gauges, anemometers, combustion analyzers — the same equipment the manufacturers use for warranty work.

You walk around with us the whole time if you want (most people do). We show you everything on an iPad in real-time: photos of cracked heat exchangers, iced-up coils, leaking ducts, you name it.

2. You Get a Plain-English “Home Comfort Report Card”

When we’re finished, you don’t get a vague “your furnace is old” comment and a pushy sales packet.

You get a clear, written (and emailed) report that looks like this:

• Green/Yellow/Red rating for every major component
• Life expectancy estimate for your current equipment
• Safety concerns (if any) ranked by urgency
• Energy-efficiency score and what it’s really costing you to run
• Three honest options (when needed):
  1. Do nothing right now (and why that’s okay)
  2. Recommended repairs or maintenance to buy more years
  3. Replacement options only if it truly makes sense — with pros/cons explained

No scare tactics. No “your furnace is going to explode tomorrow” nonsense. Just facts, photos, and choices.

3. Real-Life Examples of What a Free Evaluation Has Saved (or Uncovered)

→ A family in Merritton thought their 18-year-old furnace was “fine.” Our evaluation found a 4-inch crack in the heat exchanger leaking carbon monoxide. They had no idea. We replaced it the next day. They sleep better knowing their kids are safe.

→ A couple in old Glenridge was quoted $14,000 by a big-box company for a full system because “everything needs replacing.” Our free second opinion? A $380 blower motor and duct sealing fixed 90 % of their problems. They kept their system running happily for four more years.

→ A new homeowner in Fonthill bought a house with a 10-year-old AC that “worked great.” Our evaluation showed it was dangerously overcharged with refrigerant and about to grenade the compressor. A proper recharge and tune-up saved them a $5,000+ replacement.

→ A restaurant owner on St. Paul Street scheduled a free evaluation in the spring. We found their rooftop unit’s bearings were failing — scheduled the repair on a quiet Tuesday instead of a Friday dinner rush disaster.

These aren’t rare cases — this is what happens every week.

4. Why We Do This for Free (Yes, Really)

People always ask, “What’s the catch?”

There isn’t one.

We do free evaluations because:

• We’re confident that when you see the difference between a rushed sales call and a real diagnostic visit, you’ll remember who treated you right.
• Most people put off checking their system until it’s an emergency — and emergencies cost everyone more (stress, money, discomfort).
• We’d rather catch problems early and keep you as a happy customer for the next 15–20 years than make a quick sale today.

If all you ever need is a $200 repair or a filter change, that’s perfectly fine with us. We’re still happy we helped a neighbour.

5. Zero Pressure You’re in Complete Control

After your report, there’s no follow-up phone blitz, no “limited-time offer” countdown, no pushy closer waiting in the truck.

You take the report, think about it, talk to your spouse, sleep on it — whatever you need. When (and if) you’re ready to move forward — whether it’s next week or next year — just call us. We’ll be here.

Many customers use their report to budget and plan for a future replacement on their timeline, not during a panic.

Don’t Wait for the Middle-of-the-Night Panic

The best time to check your furnace is before the first cold snap.The best time to check your AC is before the first heat wave.

But even if you’re reading this at 11 p.m. because something just broke — call anyway. We answer 24/7.

Your home comfort is too important to leave to chance.

Let us give you the full picture for free so you can make the decision that’s right for your family, your house, and your peace of mind.