Why Choose Us

Why Choose Us

Over the years our customers have given us some great feedback on the reasons why they decided to choose Niagara Home Heating for their new furnace and air conditioner. We are happy to be making such a positive difference in the lives of our customers through our friendly and professional heating and cooling services.

Our customer’s feedback usually falls into the 7 categories or reasons why they were very happy with our heating and cooling services. They are as follows:

• We only install the best furnaces and air conditioners at affordable prices
• We can save you money on your energy bills
• We can help you take advantage of Government rebates when upgrading your furnace and air conditioner
• We have one of the best warranties on all our service and equipment
• Our certified technicians are very friendly and will provide you with great customer service
• We can get your work done fast and efficiently
• We are a local company that gives back to the Niagara Region

1. We Only Install the Best Furnaces and Air Conditioners at Affordable Prices

Let’s start with the heart of it: the equipment itself. You wouldn’t put cheap tires on your car and expect a smooth ride through Niagara’s pothole-filled roads, right? Same goes for your home comfort.

We’ve hand-picked brands that stand the test of time in our climate: Carrier for their whisper-quiet variable-speed systems that hold temperature within half a degree, Goodman for bullet-proof reliability with lifetime warranties on heat exchangers, Lennox for precision engineering in cold-climate heat pumps, and Daikin/Fujitsu for innovative ductless setups that work wonders in older homes without tearing up walls.

Why these? Because I’ve installed and repaired thousands over the years, and these consistently deliver 15–20+ years of trouble-free service. No off-brand knockoffs or builder-grade junk that fails in year five. And affordable? We negotiate directly with suppliers, pass those savings to you, and offer financing through partners like Financeit with rates as low as 0 % interest for qualified customers. No hidden markups.

Take Sarah from Port Dalhousie — she called us after a big-box quote for a “bargain” AC that turned out to be a single-stage unit with a 5-year warranty. We showed her a Carrier Infinity with 10-year parts & labour — same monthly payment, but built to last. Two summers later: “John, it’s the quietest AC I’ve ever had, and no breakdowns.” That’s the difference.

2. We Can Save You Money on Your Energy Bills

Energy prices aren’t going down anytime soon — especially with Niagara’s lake-effect winters pushing furnaces to run non-stop. The good news? A properly sized, high-efficiency system from us can slash your bills by 30–50 %.

Our furnaces hit 95–98 % AFUE (Annual Fuel Utilization Efficiency), meaning almost every dollar goes to heat, not up the chimney. Pair that with variable-speed ECM blowers that use 70 % less electricity than old PSC motors, and you’re looking at real savings. We’ve helped families cut their January bills from $450 to $280 without sacrificing comfort.

How? Through precise Manual J load calculations (not guesswork sizing), duct sealing to stop leaks, and smart thermostats like Ecobee that learn your habits. Mike from Welland upgraded his 80 % efficiency beast to a 97 % Goodman — saved $1,200 his first winter. “Best money I ever spent,” he said.

3. We Help You Take Advantage of Government Rebates When Upgrading

Rebates can turn a good deal into a great one, but navigating them is a headache. We make it easy.

As registered contractors with programs like the Canada Greener Homes Grant (up to $5,000 for heat pumps), Enbridge incentives (up to $1,000 for high-efficiency furnaces), and provincial rebates for energy-efficient upgrades, we handle everything: pre-approvals, paperwork, inspections, and follow-ups.

Last year, we helped over 200 customers claim $500–$2,500 each. One couple in Niagara Falls got $4,200 back on a cold-climate heat pump install — covered half their cost. We even check for local utility rebates and stack them. No forms for you to fill out; we submit and chase the cheque.

4. We Have One of the Best Warranties on All Our Service and Equipment

Warranties are only as good as the company behind them. Ours is rock-solid: 10–12 years parts AND labour on new installs, plus our lifetime workmanship guarantee — if we did it and it fails due to installation, we fix it free, forever.

We register every warranty card the week of install, track claims, and deal directly with manufacturers as authorized dealers. No “processing fees,” no runarounds. For repairs, 2 years on parts and 1 year on labour.

A customer in Thorold had a blower motor fail in year 10 — part covered by Goodman, labour by us. Zero out-of-pocket. Compare that to chains where labour alone costs $1,200+.

5. Our Certified Technicians Are Very Friendly and Provide Great Customer Service

Our team isn’t just licensed (TSSA G1/G2, 313A Red Seal, factory-trained) — they’re neighbours. Background-checked, drug-tested, and trained in “Respect Your Home” protocols: shoe covers, drop cloths, cleanup like pros.

They explain everything in plain English, show photos of issues, and answer questions without rushing. Salaried (no commission upsells), they focus on your needs. Reviews like “Chris was polite, knowledgeable, and left my basement spotless” from Lisa in Welland say it all.

6. We Can Get Your Work Done Fast and Efficiently

Emergencies don’t wait for business hours. Our 24/7 line gets a real person, most calls get same-day response (often under 2 hours), and we stock common parts/equipment for next-day installs.

No “we’ll order it and call in two weeks.” A restaurant in Niagara Falls had a rooftop unit die Friday night — we had it running by Saturday lunch, saving thousands in lost business.

7. We Are a Local Company That Gives Back to the Niagara Region

We’re Niagara through and through. We hire local (kids from Eden or Governor Simcoe), source from regional suppliers, and give back: sponsoring the Santa Claus Parade, donating to United Way furnace tune-ups for families in need, and supporting minor hockey in Thorold.

Your dollars stay here — recirculating in our community. When you choose us, you’re investing in Niagara’s future.

Ready to See Why We’re the Local Choice?

Call or text me at (289) 228-2688 for your free in-home evaluation. I’ll personally review your system, show options, and explain how we’ll make a positive difference in your home.